I have designated this lady for the “Way to Go” award… We recieved an order for Rust Off from Nina of Quinn’s Rock, Western Australia. By the time I paid for the shipping, the cost was twice what I charges. Her reponse to that was “Please bill me for shipping. I don’t want you to be out of pocket” Honesty like that is why she gets the 3rd “Way to Go Award”! Thanks Nina! Here is her response: “Thank you for shipping it. It is excellent for getting rust off clothes.”